The main product performance indicators are 100% in line with customer requirements and provide customers with products that are competitive in the international market;
The average shipping quality level of products is below AOQ 30PPM;
When receiving customer service requests or complaints, the response time should not exceed 24 hours, the response rate within 5 working days is 100%, the closed-loop completion rate within 10 working days is 80%, and the processing results satisfy customers;
The products and services provided have satisfied customers, and the overall customer satisfaction is over 99%; the response rate of satisfaction survey opinions is 100%;
Products comply with RoHS2.0 and REACH requirements;
The products sold meet the requirements promised to customers.
