1. Q: How long is your product delivery time?
A: If the raw materials arrive, our delivery time is generally within 15 days. If the raw materials of the product are insufficient, we will wait longer.
2. Q: Can it be customized according to different usage scenarios?
A: Of course, we will do our best to meet your customization needs and develop the product lines you need.
3. Q: How to ensure the quality of the product during the long transportation process and the long distance?
A: Our steel plate will be coated with anti-rust oil on the front side of the package, wrapped with plastic film, and then packaged with steel plate, with a pallet attached to ensure safe transportation.
4. Q: Can I know which payment your company accepts?
A: We can provide 100% T/T before shipment, 30% deposit paid by T/T, and the balance paid by L/C.
5. Q: Regarding the after-sales service of the product, how do you solve the problems encountered by overseas customers in a timely manner?
A: Our products have undergone precise experimental tests to ensure product quality. If quality problems are encountered, we can provide replacements or other solutions.
6. Q: After we place the order, will you arrange the installation of the product now?
A: We provide exterior decoration products, and do not include installation and subsequent processing.
7. Q: How to obtain after-sales service?
A: Please feel free to contact the corresponding sales customer, we will actively solve the problem for you.
8. Q: How can I trust your company?
A: Our company is in Jiangyin, Jiangsu. Welcome to visit at any time.
